Privacy&Cookie Policy


Under the Data Protection Act and the General Data Protection Regulation, we are required to explain to you why we are asking for information about you, how we intend to use the information you provide to us and whether we will share this information with anyone else. If you require this information in a different format, please contact us on email

We respect and value the privacy of everyone who visits our Website and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This Privacy & Cookie Policy (The "Policy") applies to our use of any and all data collected by us in relation to your use of Website. Please read this Policy carefully and ensure that you understand it. Your acceptance of our Policy is deemed to occur upon your first use of Website. If you do not accept and agree with this Policy, you must stop using Website immediately.

This Policy (together with our terms and conditions of use and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This Policy sets out the data processing practices carried out by us, including through the use of the internet, all websites operated by us If you have any requests concerning your personal information or any queries with regard to our personal data processing practices please contact our Data Protection Officer at


We are ISTOK INT LIMITED LIABILITY COMPANY (ISTOK INT LLC) and we are the Data Controller. We make products that are necessary for starting and running a business: BIO packages, packing bags, disposable gloves, liner bags, t-shirt package in a roll, garbage bags, stretch film. Our address is 143, Central Street, Korotych, Kharkiv region, Ukraine, 62454.


In this privacy policy, the following definitions are used:

Data - collectively all information that you submit to ISTOK INT LLC via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies - a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the EU;

GDPR - the General Data Protection Regulation (EU) 2016/679;

EU Cookie Law - the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

IP address - a numerical address of your technical device (computer or mobile device) used for accessing the internet and our websites. The IP address enables communication between computers and servers. The processing of this so-called server log data by the is required for technical reasons, website analysis and improvement as well as to ensure system security.

User or you any third party that accesses the Website and is not either (i) employed by ISTOK INT LLC and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to ISTOK INT LLC and accessing the Website in connection with the provision of such services; and Website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it.


This Policy applies only to the actions of ISTOK INT LLC and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, ISTOK INT LLC is the “data controller”. This means that ISTOK INT LLC determines the purposes for which, and the manner in which, your Data is processed.


We collect personal information from visitors to Website through the use of online forms, including, but not limited to, information about you, which you provide to us through the input areas within our Website. We also collect information about you every time you email us with your details, and we collect additional information automatically about your visits to our Website. The information we collect may include: name and email address, telephone numbers (work and mobile), and diversity monitoring information which we collect for the purposes of discharging our statutory obligations. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. We may also use and disclose other information in aggregate for research, marketing and strategic development purposes. All the information we collect about you will be stored and used by us in accordance with this privacy statement and in accordance with your rights as described in Section 11 of this statement under the General Data Protection Regulation.


This privacy statement is targeted at all individuals we interact with:

  • Prospective clients.
  • Members of the public, including clients.
  • Other stakeholders we interact with to fulfill our function or deliver our services.


In accordance with the data protection laws, we need a "lawful basis" for collecting and using information about you. There are a variety of different lawful bases for processing personal data which are set out in the data protection laws.

The information which we process about you is collected:

  • when you complete an online form, or update your details on the Website
  • when you contact us by email, post, telephone or fax;
  • from persons duly authorized by you, such as your employer, or a clerk or administrator at your office, to provide information on your behalf; when we receive information and reports about conduct, or are investigating such information or reports, provided to us by yourself or third parties;
  • when you provide services to us or undertake activities which form part of your obligations under the terms of your appointment or our contractual terms;
  • through cookies on our Website (for further information see our Cookies Notice)
  • IP addresses collected through our Websites, these are only stored for 30 days for security reasons and subsequently destroyed.

The information which we collect about you through the above processes will typically be your name and contact information such as email address and telephone numbers.

We may seek your consent to use your information for the following reasons:

  • for the administration and communication of product news
  • for public relations and marketing purposes directly relating to our products;
  • to keep you up to date with the range of services from our partners, including products and benefits;
  • to change mailing preferences, in the case of cookies, it will allow us to provide you with a tailored and appropriate user experience on Website.


The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. To meet our contractual commitments to you. To notify you about any changes to Website, such as improvements or service/product changes, that may affect our service.


The information that you provide will be stored securely on our electronic systems. Our security measures and procedures reflect the seriousness with which we approach security and the value we attach to your information. These measures and procedures are audited and reviewed. Only relevant members of staff will have access to the information you provide to us. Those members of staff will have received appropriate data protection training.


In limited circumstances we may use your information for a purpose other than those set out in this policy. If we intend to do so, we will provide you with information relating to that other purpose before using it for the new purpose.


Data that is provided to us is stored on our secure servers. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of Website, you are responsible for keeping this password confidential. If you provide information for research purposes, at the end of the research project the information will be deleted or kept in an anonymised or pseudonymised format unless you are specifically notified otherwise. If you would like further information about our data retention and disposal schedule then please contact


In relation to the information which we hold about you, you are entitled to:

  • see a copy of the information;
  • ask us to rectify the information where it is inaccurate or is incomplete. If we agree the information is inaccurate or incomplete and make the rectification, we will inform any recipients of the information of the change, where possible;
  • ask us to erase the information;
  • ask us to restrict what we do with your information, but there are a number of exemptions relating to this right;
  • object to our use of your information and ask us to stop that use, in certain circumstances;

Our obligations to comply with the above rights are subject to certain exemptions. Where we are using some of your information because you have provided your consent to that use, you are entitled to withdraw your consent at any time. The lawfulness of our use of your information before consent was withdrawn is not affected. You can do this by writing by emailing

Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their own privacy policies, which may differ from ours. Therefore, if you use these links to leave Website and visit websites operated by third parties, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting those websites. Please check these policies before you submit any personal data to these websites.


Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Cookies are used on websites to facilitate and ensure required technical functions, to make our website user-friendly, to match your needs optimally or to evaluate visits to our website for marketing and optimization purposes. Under certain circumstances, third-party cookies are also used (for example, when re-targeting) to enable functions and techniques from third-party providers. Session cookies are only used for the session. These cookies are deleted after the session has ended, i.e. after leaving our website or closing the browser window. Other cookies remain on your device for a longer period of time and allow us to recognize your browser on your next visit. You can approve or reject the use of cookies – also for web tracking – via your web browser settings. You can set your browser to notify you when cookies are being enabled or to reject cookies altogether. However, when you reject cookies, you will not be able to use all our website features. You can inquire about this facility for popular browsers at the following links:


As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.


Essential: Some cookies are essential for you to be able to experience the full functionality of Website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.


When you click or close our consent banner, Website will use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies stored on your computer to analyses your use of our website. The information generated by the cookies is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on the Google website, however, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google has signed up to the EU Privacy Shield. The EU Privacy Shield can be used as a basis for adequate data protection following a decision by the European Commission to transfer personal data from the EU to US companies that have been certified under the Privacy Shield (certificate available at:

Google will use this information on our behalf to anonymize your use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. You may prevent the collection of data generated by the cookie (including your shortened IP address) and your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available through the following link:


Every time a visitor accesses Website, data about this process is temporarily stored in a log file (Server Log Files) and processed. The log file stores the following information: a description of the type and version of the web browser used; the operating system used; the referrer URL category; the host name of the accessing terminal; the date and time of the server request; the IP address.


If you have any questions about our collection and use of your Personal Data, we will gladly provide it. In addition, you have the right to rectification (Art.16 GDPR), deletion (Art.17 GDPR), limitation of processing (Art.18 GDPR), opposition to processing (Art.21 GDPR) and data portability (Art.20 GDPR), subject, however, to legal requirements or rights.


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.


ISTOK INT LLC reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact